About Us

Eric Pierson, M.A. – President & Healthcare Analytics Principal

Eric works with organizations to capitalize on healthcare data, information and analytic assets. He is dedicated to transforming business strategies and operations from both a financial and clinical perspective.

His defining mantra is that it is not enough for an organization to just have access to analytic information and the supporting technologies, but that true transformation occurs when these assets are understood and applied.

Eric’s expertise helps his clients:

• Become insight-seeking by assisting organizations to develop the thirst for clinical and financial insights that can be used to enhance strategy.
• Become insight-driven by assisting organizations to become savvy users of healthcare analytics to evolve their clinical protocols and business operations.
• Analyze performance and opportunities by assisting organizations to evaluate effectiveness of existing practices, processes or programs.
• Utilize eLearning and knowledge management by assisting professionals to understand and apply healthcare information and analytics.

Eric has spent over 20 years in healthcare working across a variety of settings.

• Payers & Health Plans
  Eric works with a wide variety of large to small health plans across the country. Examples of his experience include the recognized names of UnitedHealthcare, Coventry, Mutual of Omaha, Amerigroup, the State of New York’s Medicaid system and a number of Blue Cross and Blue Shield plans.
• Employers & Human Resources
  Eric works with human resource and management teams within organizations as they promote healthcare as a benefit. His work includes assisting the organizations to understand and leverage healthcare information to evaluate healthcare benefits offered to employees and potential opportunities that may exist for savings. This work also includes leveraging healthcare information to support health programs that aim to improve health, produce financial savings, increase worker productivity, and target drivers of disability.
• Healthcare Providers
  Eric works with healthcare delivery organizations that seek to use healthcare information and analytics to transform and succeed in the highly dynamic healthcare environment. This work includes Value-based Care (Accountable Care) paradigms, physician practice pattern variation, quality of care measurement/improvement, and analysis of financial risk across patient populations.
• Analytic Technology/Solution Vendors
  As a recognized expert in healthcare information and analytics, Eric works with organizations that create analytics software and service solutions. This works includes assisting these organizations with the development of consulting service programs, the creation of training and education programs, designing new products, supporting critical sales opportunities, and supporting client retention efforts.
• Medical Devices
  Eric has worked in the FDA-regulated medical device industry, assisting Guidant Corporation’s Cardiac Rhythm Management division (now part of Boston Scientific) to advance their ability to drive clinical and technical insight from data stored within their implanted devices.

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Wendy Bungert, M.Ed. – Sr. Director of eLearning and Instructional Design

Wendy is a leading-edge eLearning curriculum designer that specializes in entrepreneurial uses of corporate knowledge to generate bottom-line business results.

• ROI-generating products
• Instructional design and curriculum development
• eLearning and Mobile Learning
• Sustainable knowledge flow across organizations
• Implementation and maintenance of learning management through testing and certification

Her strong command of learning methods combines with deep expertise across a wide array of education technologies and a pulse on the latest industry trends.

Wendy brings strategy and leadership to Grow Forward's clients that are seeking to create an impact by capitalizing on their knowledge assets. She is a key resource behind Grow Forward’s Comprende® product line, and our external clients have come to rely on Wendy for her ability to quickly understand and analyze their business, education and training needs. Wendy works with clients to co-create education strategies and move these plans through development and implementation.

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Kelly Case, R.N., B.S.N. – Clinical Analytics Consultant

Kelly draws on her combined 18 years of patient hands-on clinical experience, including pediatric care, critical care and disabled care, to assist clients with her clinical insights. As the single recipient of the President’s Medallion at the Loyola Nursing School of Loyola University, she demonstrated her excellence in scholarship, leadership and service early. Her clinical experience demonstrates her ability to excel in different areas, and share that knowledge, so that the healthcare experience is enhanced.

Kelly currently provides services in the realm of clinical and predictive analytics, in order to provide insights to health plan, provider and employer group clients on their populations/employees risk in health. Kelly assists clients in understanding and stratifying populations to find those most actionable for care/case management, shared savings and medication therapy management (MTMT) programs. Further, she adds her clinical knowledge on not only “who” is most actionable, but also “why” and “what can I do next”.

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Terry Olson, MBA, CCP, GRP – Senior Human Resources Consultant

Terry has spent over 17 years working as an HR professional with experience in Compensation, HRIS, Compliance and Recruiting. He supports Grow Forward internally with recruiting and data analysis and consults externally for clients as an extension of their HR department on short and long term engagements.

Terry is skilled in a number of cross-functional areas within HR, including compensation program analysis/design, HRIS implementation and compliance programs in relation to FLSA and EEOC regulations.